This Privacy Policy outlines Kenzo’s approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Information which is processed by us, whether in physical or electronic mode.
While you may be able to browse the Platform (Website and App collectively referred to as “Platform”) from countries outside of India, however, please note we do not offer any product/service under this Platform outside India. By visiting the Platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are committed to treating data privacy seriously. You must know exactly what we do with your Personal Information.
Throughout this document, “we”, “us”, “our”, “ours” refers to Kenzo. Wherever we have said ‘you’ or ‘your’, this means YOU.
Personal Information Gathered By Kenzo
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with Kenzo, and generally maintain your accounts with us. As per applicable laws, we also use this information to customize your experience and improve Kenzo.
Purposes Of Gathering Your Personal Information
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
Purchase And Delivery Of Products And Services
- We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, Troubleshoot And Improve Kenzo
- We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our Platform.
Recommendations And Personalization
- We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with us.
Communicate With You
- We use your personal information to communicate with you about Kenzo via different channels (e.g., by phone, e-mail, chat).
Advertising
- We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
Data Security
We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Information in line with our policies.
Your Rights As A Customer
We understand that when you interact with Kenzo, you have rights over your Personal Information. These rights involve providing reasonable steps to allow you to access your personal Information, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of support@kenzomumbai.com
Contact Us
FOR ANY FURTHER QUESTIONS AND COMPLAINTS RELATED TO PRIVACY UNDER APPLICABLE LAWS AND REGULATIONS, YOU CAN REACH US AT:
Address: 41, 43, A Merchant Rd, Marine Lines East, Fanas Wadi, Bhuleshwar, Mumbai, Maharashtra 400002
Email Address: support@kenzomumbai.com
Notification Of Changes
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.
