Terms & Conditions
Introduction
Welcome to the KENZO. In using the service of Kenzo Mumbai. you are deemed to have accepted the terms and conditions listed herein.
PLEASE READ THESE TERMS OF USE (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY (“KENZO”). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT kenzomumbai.com (THE “SITE”) AND ALL SERVICES PROVIDED BY KENZO ON THE SITE. kenzomumbai.com IS NOT AFFILIATED WITH ANY OTHER WEBSITE.
All products/services and information displayed on Kenzo constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Kenzo reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Kenzo prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Account and Registration Obligations
“Your Information” is defined as any information you provide to We are a fast-growing start-up with office in Mumbai and diverse team members. We are always looking for experienced, talented, and fun people who share our passion and goal – bringing the best of Indian-influenced style and brands to the world. If you would like to be involved, please send an email to support@kenzomumbai.com. Let us know a bit about yourself, why you’d be a good fit, and whether you’re looking for a full-time, part-time, or internship position. These are the currently available positions:us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Kenzo shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If Kenzo has reason to believe that there is likely to be a breach of security or misuse of the Kenzo Site, we may require you to change your password or we may suspend your account without any liability to Kenzo.
You also agrees to:
Provide true, accurate, current and complete information about yourself in Kenzo’s registration form (such information being the “Registration Data”).
Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Kenzo has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Kenzo has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Cancellation by Kenzo
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Conditions for Customer Support Chat
Kenzo may suspend Kenzo live support service at any time without notice.
Kenzo or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
Any communication through chat may be stored by Kenzo for Kenzo reference; customer would not have the right to access this information at a later date.
While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
The chat room will not be used for selling of any products or advising on business opportunity or any other form of solicitation.
You may proceed further, and chat with our online customer care executive only if you agree to the above terms and conditions.
You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Kenzo for redelivery shall be claimed from you.
That you will use the services provided by Kenzo, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
You will provide authentic and true information in all instances where such information is requested of you. Kenzo reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Kenzo has the right in its sole discretion to reject the registration and debar you from using the Services of Kenzo and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site for any of the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
Gaining unauthorized access to other computer systems. Interfering with any other person’s use or enjoyment of the Site.
Breaching any applicable laws;
Interfering or disrupting networks or web sites connected to the Site.
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
